FAQ Topics Archives: download

how do i create a lauren mckinsey account?

when you purchase printables from lauren mckinsey.com, you will be asked to create an account. this is necessary in order for you to be able to have access to any and all printables that you have purchased. your credit card information is securely stored by paypal. lauren mckinsey does not have access to your credit card information nor do we store it. the site does retain your email, billing and mailing address and phone number. you can log in to your account at anytime to update your information or download your files. the first time you purchase printables from the website, you will be asked to create an account.

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how quickly after my payment is received will i have access to my printables?

after your payment is complete, your pdf printables will be available immediately.  you will receive an email with links to your files or you may access your files IMMEDIATELY through your account on the website.

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what types of payments do you accept?

you may purchase your printables through paypal secure payments using either your paypal account OR a major credit card. no paypal account is needed for purchase.

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how do i add items to the shopping cart?

you can purchase printable files individually or as a complete collection. you can add or delete files from your cart as many times as you like until you are ready to check out. you only need to purchase each product one time. you can make as many copies of your files as you like and use the file as many times as you like.

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how do i download my files?

you can download your files in three different ways.

  1. your files will be available via a link through a thank-you page or a link in an automatic email.  download your purchased files to your computer hard drive.
  2. the links to the files you have purchased will always be available to you by logging in to your account on the website.  log in to your account at anytime to download your files.  there is NO expiration date or limit on the number of downloads.  whether it is 2 days, 6 months or a year later, you can still access the files you have purchased.  YOU WILL HAVE THEM FOREVER!
  3. in the unlikely event that you are unable to download your files, please email help@laurenmckinsey.com. and we will send your files to you directly.
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